SHOPTIMIO

Cookie Policy

Last updated: April 2026

1. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website or app. Shoptimio uses cookies and similar technologies to keep the platform running properly, to maintain security, and to improve service quality.

2. Legal Basis

We use cookies under the EU ePrivacy Directive (2002/58/EC, as amended by 2009/136/EC), GDPR Article 6(1)(a) (consent) and 6(1)(f) (legitimate interest), the Spanish LOPDGDD 3/2018, and applicable AEPD guidelines. Aside from strictly necessary cookies, we only set cookies based on your explicit consent.

3. Cookie Categories We Use

3.1 Strictly Necessary Cookies

These cookies are required for the platform to function technically and do not need your consent.

Session cookie (session_id): keeps you signed in. Deleted when you close the browser.
CSRF protection cookie: prevents cross-site request forgery attacks.
Consent cookie (cookie_consent): stores your cookie preferences for 12 months.

3.2 Analytics Cookies (Consent Required)

These help us understand how the platform is used. We never use personal data for advertising.

Provider: Google Analytics 4 — page views, session duration, feature usage. Retention: 13 months.
Provider: Shoptimio internal analytics — feature clicks, flow optimisation. Retention: 6 months.

3.3 Marketing & Retargeting Cookies (Consent Required)

These cookies are currently not active. If we introduce them in the future, we will request separate consent.

4. Third-Party Integrations

When you connect Google or Amazon APIs, Shoptimio may exchange data within those providers' own cookie policies. Their cookie policies are available here:

Google: https://policies.google.com/privacy
Amazon: https://www.amazon.com/privacy

5. Managing & Withdrawing Consent

Through the cookie banner shown on your first visit, you can set, save, and change your preferences at any time. You can also delete or block cookies in your browser settings, but this may affect some platform features.

To withdraw consent: Platform settings → Privacy → Cookie Preferences, or email [email protected].

6. Retention Periods

Strictly necessary cookies: for the session, or up to 12 months
Analytics cookies: up to 13 months
Consent record: 3 years (statutory record-keeping obligation)

7. Updates

This policy may be updated periodically. We will notify you at your registered email of any material change. The current version is always available at shoptimio.com/cookie-policy.

8. Contact

For questions about this cookie policy: [email protected]